From the 1st November 2025 our Practice will bulk-bill all Medicare eligible patients (those who have a current and valid Medicare Card)
Please note there may be an out of pocket cost for procedures – please ask reception for further information.
Health Assessments and Care Plans Bulk-Billed for all patients.
Some services may be excluded from Bulk-billing such minor procedures. You will be informed of any out of pocket costs for procedures by your Doctor or reception staff.
Face Masks
Face masks an additional barrier to help stop the spread of respiratory illnesses. We no longer require you to wear a mask to attend the practice unless you are unwell.
It is an expectation that all Staff are treated with respect. A zero-tolerance policy remains for inappropriate or abusive behaviour.
Abnormal Results
Patients will now receive a SMS message on their mobile asking them to make an appointment to follow up any abnormal results. A doctor or nurse will still contact those patients who don’t receive mobile messages or don’t have an appointment. If you have not heard from a doctor or nurse about your results please contact surgery.
Medical Students
Medical students from Adelaide University who are in their 5th year of medical training will be placed at the practice throughout the year. During this time, they will have consulting experience assisting the doctors with patient care.
Recall and Reminders
Our practice is committed to preventative health care. We may issue you with a reminder notice from time to time offering services appropriate to your care. If you do not wish to be a part of this system, please let your doctor, nurse or receptionist know.